Privacy Policy
Last Updated: May 2026
At Sen With Elena, we are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use and protect any personal information you provide when using our website or contacting us.
Who We Are
Sen With Elena provides support, guidance and community-based services for parents, carers and children with Special Educational Needs and Disabilities (SEND).
Website: www.senwithelena.co.uk
Information We May Collect
- Name
- Email address
- Telephone number
- Information submitted through contact forms
- Information shared when enquiring about services, workshops or support
- Website usage information through cookies and analytics
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide information about services, events or support
- Improve our website and services
- Communicate regarding bookings or enquiries
- Send updates where consent has been provided
We will never sell or share your personal information with third parties for marketing purposes.
Lawful Basis for Processing
We process personal information in line with UK data protection laws, including the UK GDPR and Data Protection Act 2018.
Your information is processed based on:
- Consent
- Legitimate interests
- Contractual necessity where applicable
How Your Information Is Stored
We take reasonable steps to ensure your information is stored securely and protected from unauthorised access, misuse or disclosure.
Your Rights
Under data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Cookies
This website may use cookies to improve user experience and monitor website performance.
You can choose to disable cookies through your browser settings.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Contact
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Sen With Elena
Email: info@senwithelena.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.